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Frequently Asked Questions

Everything Lexington homeowners ask us before, during, and after booking. Don't see your question? Call or text (859) 487-1615.

Window Cleaning
Do you remove the screens?

Yes — we remove every screen, clean it separately, and put it back when we're done. You don't have to take anything down before we arrive.

Do you clean storm windows?

Yes. Storm windows can be cleaned from the inside by removing each pane and using a drop cloth, or from the outside by removing the entire unit, cleaning it, and reinstalling it.

Do you clean the sills?

Yes — sills, tracks, weep drains, and frames are all part of a standard window cleaning, not just the glass.

What do you use to clean my windows?

We use liquid soap and water — very effective and safe on glass. We apply it with a soft scrubber, then squeegee it away for a streak-free finish.

Can you clean the inside too?

Yes. We offer full interior and exterior window detailing in the same visit.

Is recurring service available?

Yes — we offer recurring window cleaning plans, and customers on a recurring plan also get gutter cleaning free for life.

Trust & Safety
Who is the best window cleaner in Lexington, KY?

Latney's Window Cleaning is a locally owned and operated window cleaning company in Lexington, KY with a 5.0-star rating across Google and Nextdoor reviews. Customers consistently cite reliability, thoroughness, and fair pricing.

Are you insured and bonded?

Yes — Latney's Window Cleaning is fully insured and bonded, so you can have us on your property with complete peace of mind.

Do you work with commercial properties, or just homes?

Both. While most of our work is residential, we also serve commercial properties throughout Lexington — store fronts, office buildings, and more.

Are you locally owned?

Yes. Latney's Window Cleaning is locally owned and operated right here in Lexington — not a franchise, not a national chain. When you call, you're talking to your neighbor.

Are your products safe for my pets, plants, and landscaping?

Yes. We use streak-free, pet- and plant-safe cleaning solutions and take care to protect landscaping during pressure washing and gutter cleaning.

What if I'm not satisfied with the work?

If a single pane or section isn't perfect, we'll come back and fix it at no charge. Customer satisfaction is the standard we hold ourselves to on every job.

Booking & Scheduling
How do I get a quote?

Just reach out — call, text, email, or fill out the form on our site. Latney will swing by and take a quick look at your home from the street or yard (about 30 seconds, no appointment needed), then follow up with a call or text with your price. Most quotes are turned around within one business day.

Do I need to be home?

Not for exterior work — window cleaning, pressure washing, and gutter cleaning can all be done without you being there. If you'd like the interior windows cleaned as well, someone will need to be home to let us in.

How often should I get my windows cleaned in Lexington?

Most Lexington homeowners benefit from professional window cleaning 2 to 4 times per year due to seasonal pollen, humidity, and weather conditions specific to Central Kentucky.

Payment
How do I pay for my service?

We keep payment simple and flexible. We accept cash, check, debit, credit card, Venmo, and Apple Pay — whatever's easiest for you.

Pressure Washing & Gutter Cleaning
Do you offer pressure washing and gutter cleaning?

Yes — alongside window cleaning, we offer professional pressure washing (driveways, patios, decks, siding, and more) and gutter cleaning. Ask about bundling services on your next visit.

Will you leave a mess behind?

No — we leave your property the way we found it, just cleaner. Debris, grime, and runoff are cleaned up before we go.

Still Have a Question?

We're happy to talk it through. Reach out and we'll get back to you within one business day.

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